Winship - FAQ

WinShip - FAQ
(Frequently asked questions)
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WinShip Help Attachments How do I view an attachment How do I send an attachment Communications How do I send a fax via Comtext. How do I relay a fax. How do I modify a fax How do I bring in a vessel description How do I find text with just a key word How do I find a message based on who I sent it to or received it from I need the international country codes I need the USA country code How do I Relay a message How do I Reply to a message Correspondents How do I enter a telex number How do I set up the phone dialer How do I export to palm pilot How do I create an email distribution list within a company File Cabinet How do I save in File Cabinet How do I insert text from the file cabinet into an outgoing message Matching How do I match Lists How do I add to or create a new list How do I print a list (not yet...coming soon) Can I print a list of lists (not yet...coming soon) How do I send to a list How do I send to a list and take off a few correspondents How do I add or remove a correspondent from a list Live Upgrade How do I do a live upgrade How do I reverse a live upgrade (call WinShip) Palm Pilot How do I export to palm pilot Slaves Slave is down Comtext is down Internet is down Fax is down Telex is down Time Setting the time via the internet Vessel Descriptions How do I enter a vessel descriptions Vessel Positions How do I enter a vessel positions How do I enter vessel positions from an incoming message WinShip from Home How do I set up WinShip so I can dial in from home with a modem How do I dial into the office from home via modem How do I take the Server off of Nightline How do I set up WinShip so I can dial from home via the internet Error messages I get an error out of disk space on server I get an error out of disk space on slave Fixes and patches	Windows 98
	Windows NT
	Windows 2000
	Printing Printer does not print at all Is your printer set as the default printer? Is the printer driver set to work offline? Is your printer turned on and online? Is printing paused on this printer? Turn the printer off and back on. Is your program generating the correct output? Shutdown, Turn off and restart your computer. Is your printer supplied with paper, toner, and any other supplies it needs? Is your printer driver damaged? Printer does not print from dos Printer only prints half a page Printer is slow
	Other Software A software I have is not functioning Shutdown, Turn off and restart your computer. Is the software dependant on a mapped network drive. I have lost an icon. Word Perfect Quattro Microsoft Word Excel
	Viruses Setting up anti-virus program Considerations with Norton Anti-Virus 95 Removing a virus I accidentally excluded a virus I have a virus I cannot get rid of. Upgrading virus definitions How do I avoid getting viruses in the first place
	E-Mail Issues Personal E-Mail E-Mail forwarding E-Mail from the web Department E-Mail Can I receive fax by E-Mail? Can I send fax by E-Mail?

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