Responsive Outsourcing Information

Responsive Outsourced Support
If you have a good product, but are having difficulty keeping your customers happy, we can help.

Responsive Technology is a computer service and support company dedicated to providing the highest level of customer support.

Over the years, we have supported many different programs and platforms, starting with inhouse developed programs such as:

CompuShip
Compuship - ShipBroker
Compuship - ShipStores

As well as programs developed by others such as:

MCSWin
MMWLAN
Strategic - Messagestore
Strategic - Delta
Winship

And 'Off the shelf' programs such as:

MS-Outlook
MS-Exchange
MS-Office
Quickbooks
Emwac-IMS

Running on a variety of Operating systems from Novel, Microsoft, Red Hat and others.

We also have an in depth knowledge of internet email and web functionality.

Such breadth of experience allows us to apply troubleshooting techniques to almost any problem.

From programming to web development; our skills prove invaluable when taking customer calls and passing the pertinent information on to the program developers.

Your programmers need to receive a clear and concise description of the problem, as well as a reproducible sequence whenever possible. This allows the programmer to concentrate his time on fixing problems, rather than trying to figure out where they are.